Nutrition
More than 350 million children and adults worldwide are suffering from malnutrition, a problem which accounts for more than half of child mortality in low-income countries. In addition to making a person more susceptible to illness in general, a diet bereft of proper nutrients can result in otherwise easily preventable diseases. For example, a lack of iodine and iron - normally found in foods like meat that are often too expensive for the poor to buy - severely impacts child growth and intellectual development. Vitamin A deficiency is also the main cause of preventable blindness.
The NutriStar roll-out is an excellent example of how a multinational can iteratively develop a strategy for succeeding in markets at the base of the pyramid (BOP). The product was originally marketed as NutriDelight in the Philippines, where P&G tried unsuccessfully to both educate the public on the health benefits of micronutrients as well as manufacture and distribute the product - all on its own. The company did not possess the local knowledge and reach to deliver NutriDelight to the poorest communities, and affordable price-points were never attained because money that would have been better spent creating demand was diverted to public education campaigns. Eventually, a lack of intellectual property rights allowed local competitors to market a similar looking but less expensive product that claimed to have the same health benefits.
Undeterred, P&G then launched the re-branded NutriStar drink in Venezuela. Rather than going it alone again, this time the company began to build a network of partnerships with NGOs, multilaterals, and local pediatric associations in order to develop its information and product awareness. P&G also sought partners with expertise in production and distribution, or with government or NGO agencies involved in education or social marketing. Unlike the Philippines, P&G also relied on local enterprises to manufacture and distribute the product, adding additional value through regional job creation.
Despite these efforts, it proved difficult to reach the people who could benefit most from the product. Political instability impeded P&G’s ability to refine the model further, eventually leading the company to pull NutriStar out of the Venezuelan market all together. However, P&G continues to press on: through a partnership with USAID, the drink is now being marketed in Nicaragua.
The product has since been replicated in Africa, where the Unilever Africa Regional Group created a separate business unit called Popular Foods to target mass-market consumers with nutritious foods at affordable prices. Marketed under the brand name Annapurna, the salt is sold in small sachets to help preserve the iodine and keep costs low. In conjunction with NGOs and governments, Unilever also sponsors a project to educate rural populations about the health benefits of iodized salt.
Both P&G and HLL were able to get a foothold into new markets by entering into a number of unconventional partnerships. They relied on local expertise to create awareness and demand for their products, and utilized local distribution chains to penetrate rural areas they otherwise could not access. In the process, they added value to the local economy by creating a number of sustainable livelihoods. The partnerships also allowed both companies to focus on their strengths, namely product development and branding, rather than trying to do everything on their own.
Water-borne Illnesses
According to the UN, 1.3 billion people already lack access to “safe” drinking water, and with global consumption of water currently doubling every 20 years, 48 countries are expected to face chronic water shortages by 2025. In developing countries, this means higher prices for clean water, and as a result, higher rates of diarrhea and other illnesses; at any one time, it is estimated that half of the world’s hospital beds are occupied by patients suffering from water-borne diseases.
One company, KX industries, has recognized the growing need, and seized upon the market opportunity by developing a nanotech microbiological water filter specifically for emerging market economies. The gravity-flow device known as the “World Filter” is expected to cost as little as $6, and remove chemicals, bacteria, and viruses to provide clean and safe water for an entire family for only $ .02 / day. To keep costs low and quickly scale their operations, the US-based company is establishing local partnerships for both manufacturing and distribution, using a model similar to the beverage bottling industry. While other competing technologies do exist – such as ceramic or reverse osmosis filtration – the KX filter is one of the least expensive, due partially to the fact that it was developed explicitly for BOP markets.
Like the nutrition examples above, each water filter company relies on local partners for manufacturing and distribution. In areas where potential customers need to be educated on a product's utility, local partnerships have also proven beneficial.


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