Mobile banking in the US

Rob Katz — Mon, 07 Apr 2008 09:31:31 -0500

Thanks Manuel and Mark. I ran across Niti Bhan's blog post about mobile banking and thought it might be interesting to get some US perspective as well. She focuses on another interview where US experts discuss customer adoption rate. I take away from it the feeling that there is a level playing field in this sector (mobile phone banking) because whether you are in the BoP or ToP, the companies still need to do a lot of market creation.

Interview with CGAP's Mark Pickens: Branchless Banking Sector "Exploding" (Part 2)

Manuel Bueno — Mon, 07 Apr 2008 08:01:41 -0500

Mark Pickens is a Microfinance Analyst with the Consultative Group to Assist the Poor (CGAP), a global resource center for microfinance housed at the World Bank. We published the first part of the interview here on April 4th. CGAP are arguably the most authoritative source of information about branchless banking services and are currently in the forefront of research efforts to understand and develop this market.

Mark has co-authored a global review of regulation for mobile- and other forms of branchless banking, forming an evidence base from more than 500 interviews with central bankers and executives in mobile, banking and technology industries. His work has been quoted in The Economist, The Banker and CNN.com. Prior to joining CGAP, Mark consulted with the UN, US government, commercial banks and specialized microfinance lenders.

In the first part of the interview, Mark elaborated on the most important issues as the branchless banking market evolves in complexity and size, as well as explaining why mobile phone banking is currently one of the hottest issues in the financial services sector.

In this second and final part of the interview, Mark and I explore the possible evolution of the mobile phone banking industry as it grows out of payments and remittances and into other financial services.

(This post continues past the break; click "Read More" to continue.)

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Mobile banking in the US

Interview with CGAP's Mark Pickens: Branchless Banking Sector "Exploding" (Part 2)