Does BoP Success Require the Moral Imperative?

Submitted by Nitin Rao on December 21, 2007 - 09:16.
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When I first read the seminal article "Serving the World's Poor, Profitably" in HBR, I found the direction it pointed to elusive. Instead of tugging at sympathy, the paper pointed to an exciting and fast growing market - the immense collective entrepreneurial capabilities and buying power of the world's poor. Looking back, made easy by NextBillion, I wonder how organizations are using different approaches (read - for profit and non-profit) to social innovation.

According to Prof. Reuben Abraham at the Indian School of Business, Hyderabad, the first step to understanding BOP Markets is to "Forget the Moral Imperative".
Point number one is forget the moral imperative. Let’s look at the economic imperative of why this market is important. Everybody tends to emphasise the moral imperative of why economic growth needs to spread, but I think there is a strong economic imperative why growth needs to expand beyond the 15 per cent, say, in India that actually enjoy the fruits of the current economic growth. Because ultimately, if there are a billion people and only 150 million people are participating, that is not sustainable. That is not sustainable for a bunch of reasons because there will ultimately be saturation, and there will also be all sorts of political ramifications to this as there is a disconnect between aspirations of people who live in these markets and the elite in these countries. So, there is definitely an economic reason for why we should look at these markets.
The questions are: Are we doing this? And indeed, should we? After all, some organizations might pride themselves on their non-profit approach - right?

My impressions are largely influenced by my exposure to 2 organizations in the Indian education sector: Spark and the India School Fund.

Born from a thesis paper at MIT Sloan, Spark is a for-profit education startup working to improve the quality of education at a grassroots level in India. Spark's goal is to create a ready framework - School-in-a-Box - using which grassroots entrepreneurs challenged by regulations can go from "ink on the contract" to "chalk on the board" in 100 days flat. Spark's challenges include implementing its laudable, futuristic vision in missing markets weak on synergies and high on transaction costs.  (Full disclosure: I worked at Spark this past summer.)

On the other hand, the India School Fund uses fundraising - including corporate donations - as a source for implementing its model. ISF has begun impressive work in the village of Rajugella (Uttar Pradesh), where 90% of women and 70% of men are illiterate. Even as the founding team bring impeccable credentials, ISF might find itself asked often about the scalability of its initiative beyond Rajugella. Its Harvard Business Plan Contest-winning business model focuses on triggering micro-enterprise activity and offering its investors "social return as a result of new economic activities generated."

If "How to Change the World" chronicled the successes of Ashoka Fellows in the non-profit sector, today Ashoka: Innovators for the Public appears to be open to facilitating both for-profit and non-profit entrepreneurs. For instance, it recently organized a Round Table to explore synergies between Spark and its Fellows and to identify new, innovative models.

So, does an entrepreneur have the option to choose an approach of his/her choice? Probably not. As an entrepreneur recently told me: "The moment you say that you are for-profit, people stop talking."

My unqualified observation has been that organizations which have succeeded in driving a for-profit paradigm have often brought in innovative technology to the marketplace. In addition to being able to scale, organizations using market-based approaches to development might find it easier to attract top talent.

Perhaps, at least in the immediate future, one answer might lie in Acumen Fund's venture philanthropy model. The non-profit organization uses the rigor and thinking of a for-profit VC firm in its investments. In India, a nimble team of five people manages investments of $12 million and pushes the rest of the Acumen team closer to its goal of impacting 50+ million lives.

I look forward to comments and experiences from both academia and industry on whether we are better placed forgetting the moral imperative altogether.
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Submitted by Tara Robinson on December 21, 2007 - 13:39.
Hi Nitin,

Thanks for inviting my comments.

I'm not sure about forgetting about the moral imperative altogether, but I certainly believe that social innovation can, and should be, profitable. My experience as a conservation biologist and a business owner tells me that people do things more often when there is a monetary advantage. I have always believed that rainforest will only be conserved when there is a strong economic reason for allowing it to remain in its primary state, for example. (And perhaps global climate change will do that. I don't know.)

My guess is it depends on who you talk to as to how folks will respond. My friends in the NFP realm balk at the idea of profit. My entrepreneurial friends all support doing good and doing well at the same time. For me, doing just one or the other (doing well or doing good but not both) is a false dichotomy. I think we can be moral and kind, generous and professional, open-hearted and savvy, all at once.

I'll end with a "moral" thought. When Jesus sent his disciples out into the world, he told them "be gentle as doves and wily as serpents." As Jesus is the source of my own "moral imperative" to do good and be kind, that tells me that I, too, can be gentle and wily--both at once. :)

Peace be with you,
Tara
Submitted by Anonymous on December 22, 2007 - 07:09.
Though true that the Acumen Fund manages to attract top talent, and that it is a leader in driving a new understanding of development, this does come at a price. Though a little aged, the 2005 990 form shows this beautifully: http://204.203.220.33/EINS/134166228/134166228_2005_02B0D090.PDF Costs are 10x investments and thus not sustainable, and not anything like a VC. To be nimble is not good enough, you have to be cheap too. This is where bottom-up learning is valuable and should be supported. Companies in developing countries have lower infrastructure & HR costs and try to keep them that way as competition maintains focus on sustainability. In short, organizations such as Aavishkaar are far better placed to be effective for development than orgs based in NY.
Submitted by Ali Wyne on December 22, 2007 - 17:55.
I agree with Professor Abraham's point on sustainability. While history offers many examples of countries that have sustained short-term, or even intermediate-term, economic growth without possessing a middle class, it offers none, to the best of my knowledge, that have been able to do so indefinitely. India and China risk political upheaval if they fail to address growing socioeconomic disparities. China, in particular, faces a critical problem: learning how to innovate. It grew to be a formidable economic power almost exclusively on the back of manufacturing. Now, however, that it's experiencing diminishing returns in this arena, it has to conceive of novel ways in which to contribute to the global economy. I'm digressing, though. BoP success requires the moral imperative because it increasingly anchors the economic imperative. Many corporations are now beginning to adopt environmentally, socially, and politically sustainable policies in their countries of operation because their shareholders demand this course of action. Whether their reversal of course derives from sincere or pragmatic considerations is an interesting question, but one that strikes me as being of minimal consequence.
Submitted by David on December 23, 2007 - 22:01.
I personally would like to see the Muhammad Yunus' and Bill Drayton's continue to drive this sector forward. I think when an organization is driven by profits and for the maximization of personal wealth of the investors the tendency is to make decisions that favor the investors first and the clients second. I am not against business or money per say but I think profit seeking has a strong tendency to inspire greed, widening between classes and drifting away from the best interests of the poor. It can be entered into with good intentions but over time the allure of wealth is a strong pull on mission drift. I think it is better to start with a strong moral imperative and seeing business and money as the tools instead of the end. I like the language that Yunus is endorsing of a "no-loss" company. I think you must be competitive in salary to attract good talent but offering financial compensation slightly below the private sector also acts as a filter to attract those who will work and serve in the best interest of the clients, in this case the poor. I don't think poverty will ever be completely eradicated without a moral decision by the majority to voluntarily sacrifice on behalf of others.

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