Are Pedicabs a Bottom of the Pyramid Business Model?

Submitted by Rob Katz on November 27, 2007 - 11:25.
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Over on The City Fix, author Benjamin de la Pena discusses  what a post-car future might look like - and he thinks it looks like a pedicab. Also called cycle rickshaws, pedicabs are green (human-powered) alternatives to motorbikes and cars, to be sure. But are they a "bottom of the pyramid" business, as de la Pena suggests?

Yes, BoP 'entrepreneurs' do rent/own and operate most pedicabs in the developing world. (Side note: check out this interesting article about the rickshaw bank.) To determine if they are really a BoP model, I asked myself - do pedicabs address the BoP penalty (price, quality and access)?

I suppose pedicabs are a lower-cost alternative to car or motorbike ownership, a higher-quality transport option compared to walking, and a more accessible form of transport as well. Answer: yes, pedicabs do address the BoP penalty in a way.

But pedicabs fail to capture an important aspect of the successful BoP business model - fulfilling the aspirations of poor consumers and producers with dignity. The BoP wants cars - not motorbikes, not pedicabs - because owning a car means you're in the middle class. And driving a pedicab is not a job with dignity - at least not yet.

Car ownership is simple - and scary. From an environmental (and traffic, and economic) perspective, massive car ownership among the BoP in India, China, Brazil, etc. is a terrible idea. Already, at $100/barrel oil, it makes little or no sense for an emerging middle-class Indian to own an internal combustion, gasoline powered car. He'll have to divert spending from other areas in order to fill it up. That's on top of the traffic and pollution that growing car ownership will bring on.

Yet despite the environmental, social and economic costs of car ownership, emerging middle class folks worldwide want cars. Heck, NextBillion's articles on Tata's $2000 (1-lakh) car are among our most popular pieces ever. And what's more, the BoP want jobs with dignity. I'm not convinced that owning a pedicab is a dignified job in the eyes of the BoP.

How do you balance the aspirations of an emerging BoP consumer (car ownership) with smart growth and a "post car future"? Pedicabs may be part of the answer, but I don't think they'll be enough.

(For more on the market for transportation in base of the pyramid communities, see Chapter 5 of The Next 4 Billion: Market Size and Business Strategy at the Base of the Pyramid)


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Submitted by Ethan on November 29, 2007 - 13:55.
When we talk about what it means to be middle class, one of the first things that comes to mind is consumption. People who are middle class, by definition, have a disposable income and are more or less free to spend money how they please. Companies are very attune to this and spend billions of dollars in an effort to manufacture desires, needs, and wants so that these people buy their products. And while people certainly have some degree of autonomy about what they want and buy, it’s an indisputable fact that marketing profoundly shapes their perceptions and hence their purchases. If it didn’t, why would companies spend so much money doing it?

In the context of cars and culture, automobile manufacturers have always positioned themselves as selling a product for the middle class, but not simply because the middle class could afford cars, but in large part because the middle class wanted to differentiate itself from the lower class. I wrote a post a little while back at thecityfix about one of GM’s ad campaigns depicting a dirty bus with the caption “creeps and weirdos” juxtaposed with an image of a clean car, suggesting that the only way to avoid mingling with the riff-raff is to buy a car.

The problem with such ad campaigns is that they marginalize perfectly legitimate forms of transportation, in this case the bus, but more broadly, things like pedicabs and bicycles. And in such a hostile environment, we shouldn’t be surprised that people don’t aspire to ride the bus or be a pedicab driver. But if we stopped stigmatizing alternative modes of transportation, and actually carved out a space for them on the road, it’s possible that companies would see new opportunities, more legitimate and socially acceptable business ventures, and begin to market those as a counter force to the marketing machines of the automobile industry. Until then, pedicabs and bicyclists will still be considered dirty. And in some way it’s true; how can a pedicab driver be clean when he spends the whole day on the road breathing in the exhaust of cars?
Submitted by benjamin dela Peña on November 29, 2007 - 19:53.
hey rob, did you get my comment? I posted it days ago but it hasn't come up. Benjamin
Submitted by Rob Katz on November 30, 2007 - 09:56.
Hi Benjamin, no, I didn't see your comment in the moderation queue or our spam filter. Do you mind writing it again and re-submitting? And Ethan can give you my email address, you can also send it there as insurance.

Sorry for the confusion/trouble!

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