Guest Post: Let's Build an Africa TechCorps

Submitted by Rob Katz on May 23, 2007 - 08:32.

Andrew Mack is a former World Bank official and Principal of AMGlobal Consulting; Jeremy M. Goldberg is the Director of Communications for AMGlobal. They blog at Andy's Global View.

By Andrew Mack with Jeremy M. Goldberg

All over Africa, there is a significant realization that tech is the wave of the future.  African government ministers are traveling around the world – from San Francisco to the UAE to Bangladesh – pitching opportunities for new investors and building deals.  Technology has also quickly become a major item on the development agenda, thanks in large part to Africa's new tech champions and a blooming tech sector.  

This, of course, is not completely new news.  Initiatives to get urban and rural African cities on the grid have been going for over a decade – things like USAID’s Leland Program spring to mind, but there are many others.  However, in today’s emerging markets ICT world, especially in Africa, two things are different:

The first difference is leadership.  African leaders, including presidents like Kagame, Kufuor and Johnson-Sirleaf, are more ICT-focused than their predecessors, offering high-level support to projects and policies that will really (not just rhetorically) help the spread of ICT.  Countries from Senegal to South Africa are increasingly getting serious about protecting intellectual property, lowering burdens on ICT businesses and promoting investment – and Africa’s economies are benefiting.

Moreover, Africa’s leaders are investing in their e-futures.  One need only look at the growing number of large World Bank-supported eGovernment projects planned for Kenya, Ghana, Rwanda, Tanzania and other Sub-Saharan countries.  From paying taxes and registering land, to getting passports and driver’s licenses, governments are seeing ICT as crucial to their ability to offer service.

African leaders are even adopting the language of ICT, building Government around the needs of what they hope will become a new class of “eCitizens”.  And to make this a reality, they are implementing institutional reforms.  As just one example, according to Ghana’s Science and Sports Papa Owusu Ankomah, that country will introduce universal ICT education into the basic educational system in September 2007.  And, as we saw at the March Sub-Saharan Africa ICT conference in San Francisco, Ghana is far from alone in its focus on ICT.  Quite a change from even a few years ago.

The second difference is the increasingly active private sector, and its willingness to work with Government and civil society on all manner of partnerships.  Some of these efforts are primarily philanthropic.  A good example is the NEPAD e-Schools Initiative, which works with more than a dozen countries and major tech firms like Intel, Oracle, HP, Cisco, and Microsoft.   The initiative aims to equip African youth with in-classroom technology and ICT skills to participate in today’s information society.  It is an innovative approach innovative in the way that it brings together multiple companies and countries through a long-term commitment.

And there are other examples – risk taking by private sector actors large and small that recognize the opportunity presented by technology in the re-building in places like Liberia or Northern Uganda.  These are tough environments, and you can’t just come with your container of goods and try to sell.  So businesses are working with government, donors, communities and local entrepreneurs like never before.

However, today it’s simply not enough to raise the flag for enlightened governments and innovative companies.  Why?  Because tech today is reaching only a small fraction of the people that it should.  Specifically, tech is reaching only a small fraction of the youth and young adults that need it most, the citizen-consumers that are the heart and soul of tech-centered innovation and commerce in the “more developed world”.  

What will it take for ICT in Africa to REALLY catch on?  

The answer is as simple as YouTube, the same as anywhere in the world – DEMAND, specifically demand from networks of fearless, innovative tech-friendly young Africans.  And what will it take to bring African youth and young adults more into the global chat room?  Why not start by building bridges – and programs – to work between young techies in Africa and the US?  

There are already good models that can be leveraged and groups with much to teach us.  Perhaps the largest is GeekCorps, with more than 3,500 technical experts in developing nations around the world.  Another group is Kabissa, an international NGO that trains African NGOs on the use of ICT.   In addition, there’s the International Education Resource Network or iEARN, an organization that enables teachers and young people to use the Internet and other new technologies to enhance learning.  

We should build on these examples but we can go further, with broader reach and a broader focus on creating sustainable businesses.  Imagine young African and American TechCorps members paired to work on technology projects, providing training aimed at youth, taught by youth, with an end goal of building not just friendships and skills but legitimate, lasting young business networks.  Imagine some day soon – projects currently being outsourced to international firms could instead be “in-sourced” to TechCorps teams on the ground with support from the TechCorps network around the world.

Naturally taking this idea to “the next level” would involve investment.  It would require close collaboration with the ICT development plans of participating countries.  However, many parties – from donors, to Governments, to universities, the private sector and people themselves – are eager to make this happen.  And think of the opportunities…  

…TechCorps hubs in secondary cities like Gulu or Makeni that might start as a collaborative aid project, but morph from Peace Corps-type activity to legitimate corps (as in corporations) – creating an ongoing commercial relationship with Gulu TC members wherever they are in the world, something made possible by today’s technology.

… Partnerships with suppliers of hardware and software, bringing the latest technologies and training to young adults who will run the new e-gov programs and service the back offices of growing companies – after all, a country unfamiliar with the latest technology can hardly demand it.

… real business-focused training aimed at creating real businesses, directly addressing issues of project sustainability and employment that have stymied the growth of these markets and opportunities for years.

… a way for US young adults to get to know Africa and its future – today’s real Africa – in an organic way, giving future US business leaders a real, on-the-ground understanding of technology’s next frontier, something that today only European (and increasingly Chinese) companies have.

Is this a big idea?  Perhaps.  But it could be closer than you think.  The projects are out there…  Consider the ICT hubs program recently proposed by Uganda's State ICT Minister John Nsambu.  With a budget of 1.2 billion Uganda shillings (just US $700k) for the establishment of 20 ICT hubs in 20 districts across Uganda, it would hardly be a big money maker for a consulting firm.  However, it might be a great fit for a kind of Africa TechCorps with a focus on training and entrepreneurship aimed at BOP markets.  If experience from around the world is any guide, much more than computer literacy education is possible and the personal connection is the key.  

The future is rapidly approaching, one in which the Government is no longer the prime provider of jobs for young Africans entering the workforce.  When Uganda Minister of Youth, James Kinobe met with a group from the Global Youth Partnership for Africa this past January he acknowledged as much: "Put away your hopes for jobs in the government.  Innovation and creativity is the reason for the gap between the rich and poor countries," said the Minister, and innovation will be the answer for Uganda as well.   We couldn’t have said it better.  

The best thing that we in the West can do regarding tech in Africa is not to approach it as a charity case, but approach it like a market.  In a rapidly globalizing world, where personal networks and technology are the keys to prosperity, a TechCorps approach could help build the skills, networks, markets and experience, combining the best of both the development and business worlds.   

Send us your thoughts.
. . . . .
Submitted by Tayo on May 24, 2007 - 09:34.
There are lots of things I like about this idea. First, it aligns labor supply with skill demand. Clearly, there's a shortage of skilled labor in a variety of fields, particularly health and technology. Secondly, it spurs demand for ICT by potentially increasing the number of ICT users. Thirdly, the businesses and projects that could arise out of the initiative would give the newly-skilled reasons to stay in their countries, rather than exporting themselves and their skills to a more lucrative market. It occurs to me that there are probably a few countries---I'm actually thinking of Nigeria---that have a pre-existing structure through which to support such an idea. Nigeria has a national youth corps service system whereby university grads work complete a service year after completing university. It would be interesting to leverage that year to provide training and/or deploy compsci graduates on real-world projects. You can download a paper detailing international national youth service programs here: i.jsp?_nfpb=true&_&ERICExtSearch_SearchValue_0=ED360202&ERICExtSearch_SearchType_0=eric_accno&accno=ED360202... It also occurs to me that demand can be driven by fledgling indigenous tech companies as well. They employ and train young people to become highly-skilled practioners. The one or two that I encountered focused, quite understandably, on the top of the pyramid. However, I can't help but imagine how cool it would be if more of these entrepreneurial ventures could find a way to serve the BoP as well.
Submitted by Tayo Akinyemi on May 24, 2007 - 09:42.
There are lots of things I like about this idea. First, it aligns labor supply with skill demand. Clearly, there's a shortage of skilled labor in a variety of fields, particularly health and technology. Secondly, it spurs demand for ICT by potentially increasing the number of ICT users. Thirdly, the businesses and projects that could arise out of the initiative would give the newly-skilled reasons to stay in their countries, rather than exporting themselves and their skills to a more lucrative market.

It occurs to me that there are probably a few countries---I'm actually thinking of Nigeria---that have a pre-existing structure through which to support such an idea. Nigeria has a national youth corps service system whereby university grads work complete a service year after completing university. It would be interesting to leverage that year to provide training and/or deploy compsci graduates on real-world projects.You can download a paper detailing international national youth service programs here: i.jsp?_nfpb=true&_&ERICExtSearch_SearchValue_0=ED360202&ERICExtSearch_SearchType_0=eric_accno&accno=ED360202...

It also occurs to me that demand can be driven by fledgling indigenous tech companies as well. They employ and train young people to become highly-skilled practioners. The one or two that I encountered focused, quite understandably, on the top of the pyramid. One of them collaborated with local government to create a WIMAX network in Abuja. However, I can't help but imagine how cool it would be if more of these entrepreneurial ventures could find a way to serve the BoP.
Submitted by Wayan on May 30, 2007 - 03:34.
Andrew, As Director of IESC Geekcorps, I could not agree more with your call to action of "The best thing that we in the West can do regarding tech in Africa is not to approach it as a charity case, but approach it like a market."

Africans are innovating and creating pragmatic solutions, using technology, that are growing economies and increasing employment across the continent. Geekcorps accelerates that growth by transferring the skills, networks, markets and experience of international technology volunteers to local resources. Our goal is to combine the best of both the development and business worlds.

Sound familiar?

Wayan Vota
Director,
IESC Geekcorps
Submitted by Andrew Mack on June 11, 2007 - 12:31.
First, thank you to Tayo and Wayan for their comments. Tayo's comment. Absolutely this is an exciting possibility. The idea that you could keep skilled professionals not just in-country but in the region where they live (so they don’t all have to go to the capital to work) – and enable them to consistently continue to re-skill themselves, well this is a big part of the Africa TechCorps model. While I’m not very familiar with Nigeria’s YouthCorps, I do have some concern about falling too much under a Government program. I’m not allergic to Government as a rule, but Government programs often seem to get caught in other agendas and generally, Governments don’t tend to be very nimble/creative. One of our goals is to capture the energy of the youth market and the youth market moves much faster than Government. Not sure if Government would have the flexibility to keep with ATC. The idea of working with Universities, on the other hand, could make a lot of sense. As for the question of whether or not we’re hitting the BOP, I think it’s a valid consideration. The fact is that the people most likely to link in to an Africa TechCorps in the initial stages could very well be at or near the top of the (local) pyramid. However, I don’t see this as a problem per se. Early adopters may be more tech savvy, but once ATC programs are up, they will provide more access and experience for people in the secondary and tertiary cities where most people are not in the elite. In the end our goal is to bring people into the middle of the pyramid, and moving business opportunities closer to the secondary/tertiary cities will help. The other thing we need to think of is in terms of BOPers as both producers and recipients of service. If ATC could design programs that are based on (and address) the needs of people at the BOP, then that’s progress. Wayan comment Wayan, first thank you for posting and for our subsequent meeting. We have lots of respect for what you and GeekCorps do. One of the key things that we love about this model is that, as you say, Africans are using technology in exciting and unusual ways, perhaps, ways which the West may never adopt. With Africa TechCorps we want to create a mechanism to capture that energy and innovation, helping it to percolate into the commercial marketplace both locally and globally. While Africa may temporarily be at the bottom of the pyramid in terms of IT penetration, there are lots of good ideas that could have significant impact and applicability elsewhere in the global marketplace. We see a future where BOP-focused products and solutions could, with a little bit of help, be franchised for sale to similar areas around the world, using the web. A partnership – bringing the networks and experience (and maybe even some micro-VC type investment) of people in the OECD together with the dynamism of people on the ground working to solve their own problems – this could be really dynamic. And hopefully really profitable for everyone involved.

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