Marketing
Submitted by Rob Katz on February 9, 2009 - 14:43.
January 14, 2009 - 14:00,
Christian Science Monitor
How to count the invisibles?
On a visit to a poor neighborhood, or favela, in Rio de Janeiro several years ago, Melanie Edwards asked how many people lived there. She heard estimates from 5,000 to 60,000. No one really knew. They were “invisible,” just a small part of the 1 billion people around the world who are off the grid, lacking birth certificates, driver’s licenses, or voter registration cards. “They have nothing to show that they exist in the world,” Ms. Edwards says. That information gap poses threats to both these people and everyone else. Without accurate data, governments and aid groups lack the ability to reach them effectively. At the same time, problems that might spread from these areas, such as epidemics, are likely to go undetected longer. Even businesses that would like to reach these people with helpful products and services are hampered by a dearth of knowledge about their specific needs.
Submitted by Rob Katz on January 22, 2009 - 17:11.
January 22, 2009 - 17:00,
Business Standard
Sunil Jain: Top of the pyramid
Management guru CK Prahalad popularised the concept of the fortune at the bottom of the pyramid (BOP), and among others, the country's top mobile phone players seem to be taking this quite seriously given how they’re wooing BOP customers. It is, however, not quite clear how this strategy will pay off. According to a study by consulting firm BDA with chamber of commerce Ficci, the top 9 per cent of mobile phone users in India contribute 29 per cent to industry’s revenues and 45 per cent of profits; the next 20 per cent of subscribers contribute 44 per cent to revenues and 40 per cent to profits. The lower end of the pyramid — 71 per cent of subscribers — contributes a mere 27 per cent to revenues and an even smaller 15 per cent to profits. With the collapse in average revenues per user (Arpu) expected to be staved off only with the introduction of 3G services which are to be used by the top 12-13 per cent of users, the bulk of the profit will continue to come from high-end users. Given this reality, and with number portability around the corner, the real battle has to be for the top-end customers.
Submitted by Rob Katz on December 12, 2008 - 15:22.

Aneel Karnani, a Professor at the University of Michigan and a Managing Director at FSG Social Impact Advisors, is a long-time critic of market-based approaches to poverty alleviation and the "base of the pyramid" concept in general. His latest article, Romanticizing the Poor, appears in the Winter 2009 issue of the Stanford Social Innovation Review. A brief excerpt: Market solutions to poverty are very much in vogue. These solutions, which include services and products targeting consumers at the "bottom of the pyramid," portray poor people as creative entrepreneurs and discerning consumers. Yet this rosy view of poverty-stricken people is not only wrong, but also harmful. It allows corporations, governments, and nonprofits to deny this vulnerable population the protections it needs. Romanticizing the poor also hobbles realistic interventions for alleviating poverty. This article came across my desk last week, and I've been thinking about it since. A formal response is in the works - to which I will invite Professor Karnani to respond here on NextBillion - but I wanted to make sure that everyone reading the site knew about the article and had the chance to read it themselves in the meantime. Comments are open below if you have immediate thoughts; should this spark an interest, here are some of Professor Karnani's other critiques of the BoP concept: Update 12/15/08: Aneel Karnani is not a Managing Director with FSG Social Impact Advisors, as I reported Friday. The erroneous material was sourced from the Stanford Social Innovation Review web site; even so, I should have cross-checked it. My apologies.
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Submitted by Rob Katz on December 8, 2008 - 16:09.
December 08, 2008 - 16:00,
Wall Street Journal
McCann Offers Peek at Lives of Latin America's Poor
By Antonio Regalado During presentations at McCann Worldgroup's office in Bogotá, Colombia, staffers have taken to letting a chicken loose to hunt and peck around clients' feet. In Mexico City, the big advertising agency hired a local merchant to install racks of potato chips and otherwise transform its conference room into a bodega, or corner grocery store. Clients lunch on tacos served on a plastic table mat. The point of these exercises: to give big marketers some insight into the lifestyles of Latin America's low-income consumer. Executives at McCann, which is owned by Interpublic Group, are unveiling this month a new division, called Barrio, that will specialize in marketing products to those on the bottom rungs of the economy, from Mexico to Chile.
Submitted by Rob Katz on November 4, 2008 - 14:48.
November 04, 2008 - 14:00,
Rediff.com
We have a long way to go in making growth inclusive
Sateesh Andra, co-convenor, Tie-ISB, and venture partner with Draper Fisher Jurvetson, India, answers Shobha Warrier's questions about the event. Excerpts: TiE-ISB Connect 2008 has come up with an interesting theme -- The Next 800 Million opportunity. What is the reason behind the theme? Entrepreneurs so far have been focusing on the top of the pyramid that comprises 200 million people. However, with economic growth, the middle and the bottom of the pyramid also present huge opportunities today. There is a lot of untapped potential in terms of creating and selling products and services to these 800 million people.
Submitted by Rob Katz on October 22, 2008 - 23:19.
 Paul Polak is wearing a sweater vest. This will come as no surprise to anyone who’s met him or seen him speak. The man loves sweaters – cardigans, sweater vests, pullovers. Hell, in Camden today – with temperatures hovering around 40 degrees in the midday sun – Paul’s sweater makes a lot of sense. But despite his grandfatherly image, Paul is a truly a young, tireless innovator and entrepreneur at heart. Polak is the founder of the non-profit International Development Enterprises (IDE) and the author of Out of Poverty ( review here). He is dedicated to developing practical solutions that attack poverty at its roots. For the past 25 years, Paul has worked with thousands of farmers in countries around the world to help design and produce low–cost, income–generating products that have already moved 17 million people out of poverty. His goal - like Bunker Roy's - is to create a franchise of barefoot, women microentrepreneurs based on the ruthless pursuit of affordability. Polak suggests that a company could set up a water kiosk where entrepreneurs could sell water at an affordable price, profitably. ( Sounds familiar!) 
He starts his presentation with some seemingly random facts – 200 million Americans have hemorrhoids; men talk on cell phones 16 percent more than women do. His point: we know everything we need to know (and more) about affluent consumers. But we know next to nothing about the other 90 percent of the world's customers. Serving these customers means re-thinking business. But it also means re-thinking development. To do so, Polak has based his work on what he calls the three great poverty eradication myths: (This post continues past the break; click "Read More" to continue)
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Submitted by Rob Katz on October 16, 2008 - 19:11.
 Guest blogger Champa Gujjanudu is an 1st-year MBA student at the Haas School of Business at UC Berkeley with an emphasis in social impact consulting and community development. Prior to Haas, Champa was a Strategy Consultant with BearingPoint in the Bay Area and in New Zealand. She has held consulting positions in various industries such as Financial Services, Healthcare and Technology. She graduated with a degree from the University of Auckland with degrees in Computer Science, Mathematics and Business Information Systems. By Champa Gujjanudu
Today, I was privileged enough to attend not one but two great panel discussions on a topic close to my heart, Fair Trade. While being familiar with some of the local and regional Fair Trade associations and retailers, I was blown away by the breadth of experiences and the passion that the various panelists brought to the discussions. The first panel addressed one of the major challenges in the mainstreaming of Fair Trade - how do we influence the large untapped proportion of consumers to affect long lasting change in preferences? The other important question was how do we compete in the market with other non-Fair Trade products? The next panel was focused on attracting investment in Fair Trade - tracing the supply chain of Fair Trade and discussing some of the key attributes of Fair Trade that deter traditional financiers and limit micro-financiers such as lack of collateral and the scale of Fair Trade. (This post continues past the break; click "Read More" to continue)
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Submitted by Rob Katz on October 15, 2008 - 02:27.
Jocelyn Wyatt leads the Design for Social Impact initiative at IDEO (a global design consultancy). Prior to IDEO, Jocelyn worked as an Acumen Fund fellow in Kenya and served as Interim Country Director for VisionSpring in India. Jocelyn has an MBA from Thunderbird and a BA in Anthropology from Grinnell College. She blogs (periodically) on www.jocelynwyatt.com. By Jocelyn Wyatt Fully admitting my bias here, I did think the Design in the Developing World panel was an especially interesting conversation between a top-notch set of designers and practitioners. Caroline Balerin launched the panel with the question "What would it look like to design for the other 90%?" I fully expected the panelists, who have traditionally designed products, to respond with something about appropriately designed technologies. I was pleasantly surprised to hear each of them respond with the need to design not only the products, but the systems around them. Paul Polak noted that the design of tools is trivial compared to designing how to mass market them. Tim Brown followed up with the need for us to design the distribution channels, supply chains and marketing strategies to ensure they get to market and scale. "Breakthrough innovation in the developing world is happening by designing systems." Kristen Peterson built on this with a story about how Inveneo started by designing hardware, but realizing that wasn’t enough, has moved to building partnerships with local entrepreneurs who can distribute the IT services. The second point, which was made by Paul Hudnut, was the importance of empathy and the need to speak to your customers in a way that makes sense to them. (This post continues past the break; click "Read More" to continue)
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Submitted by Rob Katz on August 30, 2008 - 03:27.
 "...you can have the very best technology in the world, and if you don't get it out there and market it, if you don't have a distribution network, then it doesn't have any impact."
Martin Fisher, Co-Founder and CEO, KickStartCreating markets at the base of the pyramid is hard work. This theme that has resurfaced again and again in my recent work, whether at a gathering of budding BoP-focused entrepreneurs or during a conversation with established social innovators. What do we mean by 'market creation'? What role does it play in BoP venture creation? And why is it so often overlooked by entrepreneurs, investors, policymakers and pundits? In this post, I'll touch on these issues by citing examples that have surfaced recently in my work, including insights from the Acumen Fund portfolio. (This post continues past the break; click "Read More" to continue)
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Submitted by Rob Katz on August 25, 2008 - 13:50.
August 25, 2008 - 13:00,
Press Release
VisionSpring Enhances Management Team With New Hire and Promotion
VisionSpring is pleased to announce the appointment of Peter Eliassen as Vice President of Sales and Operations, a position responsible for the leadership and management of VisionSpring’s global operations team and the achievement of operational and sales objectives.
Submitted by Rob Katz on August 22, 2008 - 14:04.
August 21, 2008 - 14:00,
Brand Dossier
Use Value-Based Pricing to Increase Market Share
New Delhi: Marketers often fail to realise that every brand is in a continuous state of launch, says veteran ad-man and marketer Alyque Padamsee, who is also chairman of the London Institute of Corporate Training, at the two-day CII Marketing Summit on the theme, "Marketing to the bottom of the pyramid- How relevant and in what measure achievable in the Indian context."
Submitted by Rob Katz on August 20, 2008 - 09:43.

Last week, I had the opportunity to sit down with Jordan Kassalow, Graham Macmillan and Miriam Stone – three staff members at VisionSpring – to conduct a long-form interview. Formerly known as Scojo Foundation, VisionSpring is the pioneering base of the pyramid-focused enterprise working to provide access to eyeglasses in low-income communities around the world. NextBillion.net readers will be familiar with VisionSpring's basic story; after all, our team published a What Works case study on the company back in 2007. We've followed their progress for a long time, up to and including their recent name change and announcement of a 5-year fundraising prospectus. (Full disclosure: I work at Acumen Fund, which is an investor in VisionSpring.) Rob Katz, NextBillion.net: How, when and why did you get involved with VisionSpring? Jordan Kassalow, Chairman and Co-Founder, VisionSpring: It was very practical. I spotted a market failure in my blindness prevention work (I'm an optometrist and public health expert by trade.) For many years, my specialty was river blindness control, and when I worked in low-income communities, I saw more people coming to clinics because they couldn't see up close, while there were relatively few who were coming to us for river blindness. I saw this pattern regardless of whether I was working in Africa, Asia or Latin America. When you're working on blindness, the overall market relative to general eye care is small. The normal need for eyeglasses is strong, but underserved in the developing world. After many months, I finally realized that, if no one else is doing something about it, why can’t I? (The interview continues past the break; click "Read More" to continue)
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Submitted by Rob Katz on August 19, 2008 - 17:41.
August 19, 2008 - 17:00,
Sindh Today
Industry Majors Say They Benefitted From Tapping Rural Markets
New Delhi, Aug 19 (IANS) Four of India’s largest companies Tuesday showcased here how they have benefited by tapping India’s huge rural market.
The four - ICICI Bank, Hindustan Unilever Ltd, Hero Honda Motors and Infosys Technologies - are among the largest in their own areas of business.
July 23, 2008 - 11:00,
Forres Gazzette
Fundraisers wolfing down new challenge
FORRES people who are "hungry" for an exciting charity challenge and don't want to venture too far from home can sign up for the very first WildHearts Wolf Charity Trek, which will include part of the Dava Way. The event, which is taking place on the weekend of August 9-10, traversing parts of Moray and the Highlands, aims to raise cash for "WildHearts" a Nairn-based charity dedicated to helping people living in poverty around the world to help themselves. Forres organiser Karis Petrie said that the 45-mile hike will see participants set off from Dallas Dhu Distillery, Forres, and venture through some of Scotland's most stunning scenery, including ancient Caledonian forests, before the final stage of a trek up to the ski station on spectacular Cairngorm Mountain. As the walk has been broken up into three sections, of approximately fifteen miles each, fundraisers can choose to do just one of these. Giving the hike a unique twist along the way, daring participants will encounter the eerie and spine-chilling Dava Moor by moonlight - home of the Wolf of Badenoch, the infamous medieval tyrant, whose ruined castle is rumoured to be haunted. Continue reading.
June 26, 2008 - 09:00,
Down to business
It's already launched in Kenya, Afghanistan and Tanzania. And now a mobile money-transfer service from Vodafone is to reach 40 million customers in India. Meanwhile, Microsoft Innovation Centres in Rwanda, Nigeria, Uganda and Morocco are set to provide aspiring business people with the technology to launch new products. And in India, personalised commercial information is being texted to the mobile phones of thousands of farmers in their own language.
These three groundbreaking initiatives were among those revealed at the Business Call To Action conference in May, when CEOs from some of the world's biggest companies unveiled plans designed to both fight poverty and boost business. Hosted by DFID and UNDP, the event also featured President Paul Kagame of Rwanda and President John Kufuor of Ghana. It is the start of a co-ordinated initiative designed to engage the business community with the Millennium Development Goals (MDGs) by enabling poor people to access up-to-the-minute information, money and business expertise, as well as creating new commercial and employment opportunities. Big name companies who have already signed up to the Call for Action include Citi Group, Coca-Cola, Diageo, Microsoft, Thomson Reuters and Sumitomo Chemical. Within five years it is estimated that initiatives from these and other companies will save almost half a million lives, create thousands of jobs, and benefit millions of poor people across Africa and Asia.
Continue reading.
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