Hammond vs. Karnani: Debating "Romanticizing the Poor" Part 2

Submitted by Rob Katz on February 12, 2009 - 15:31.
Published in:

Editor's note: In December, Professor Aneel Karnani published an article in the Stanford Social Innovation Review entitled, "Romanticizing the Poor."  At the time, we posted about it here on NextBillion.net and suggested that our review of the article would be forthcoming; it has not, and for that, we apologize.

In the meantime, Staff Writer Moses Lee has provided his analysis of the article in his post, "Are the Poor Really Entrepreneurial?

What's more, Professor Karnani and Staff Writer Al Hammond have engaged in a lively e-mail debate about the article.  Both Karnani and Hammond have been kind enough to give permission to NextBillion.net to post the content of their debate here.  The first installment - a post by Al Hammond - is available here.  This is the second installment is Aneel Karnani's response to Hammond's post.


By Aneel Karnani

Al, I am sorry that you are not happy with my article on the BOP — that certainly was not my intention.   I do appreciate your sending me your critique in advance of publication.  Incidentally, I too had sent you my first working paper arguing against BOP way back in 2006, well in advance of publication.  I had send the same paper at the same time to CK Prahalad, and he did respond publicly on nextbillion.net.

I take scholarship seriously, and would appreciate it if you would substantiate the charge of “questionable scholarship.”  If I have misquoted you I will be happy to publish a retraction.  Please let me know specifically the misquotation.

(Editor's note: At this point, Hammond sent Karnani a marked-up version of the paper, which I will not reproduce in full here due to copyright restrictions.  What follows are Karnani's responses to Hammond's specific critiques.)

The article text appears in boldface; Hammond and Karnani's responses are indicated by parentheses.

Allen L. Hammond, former vice president of WRI and a leading advocate of marketing to people at the bottom of the pyramid says that Fair & Lovely is a positive example of BOP strategy because it makes poor women "feel empowered" and think that they have choices.

(Hammond): I am an advocate of market-based solutions to poverty, not of “marketing to the poor”; the title of the article was not ours, but that of the journal’s editors

(Karnani): I think it is fair to ascribe to you the views (and the title) of an article published under your name.   ‘Marketing to the poor’ is at least a subset of ‘market-based solutions to poverty’, and a large part of what you and CK Prahalad write about.   The article ‘Selling to the Poor’ (not just the title) is all about marketing to the poor.  There is a photograph with the caption "Sweet smell of success: An Avon lady peddles deodorant to Tembe indians in Brazil’s Amazon basin."  You prominently discuss the example of Fair & Lovely.  This is surely marketing to the poor – I have argued elsewhere that this is exploitative and socially irresponsible marketing.

The title of your earlier article with Prahalad is “What works: serving the poor, profitably” – and this is a WRI publication.  The thrust of this article also is clearly about marketing to the poor. 

Hammond once asserted that the BOP harbored $15 trillion in commerce.

(Hammond): my only serious publication on numbers, designed to put an empirical base under speculations, was the joint IFC/WRI publication The Next 4 Billion, which clearly identifies BOP, defined as less than $3000/y ppp income in 2004 dollars, as 4 billion persons and $5trillion; and I am not an economist.

(Karnani): That quote is from Wall, Barbara.  ‘Facing global challenges while turning a profit.’  International Herald Tribune.  July 7, 2006 – surely a “serious” publication.  This article refers to the poor as “less than $2 a day”.  Later the article states: “According to Allen Hammond, vice president for innovation at the World Resources Institute, the buying power of these poorer markets weighs in at a staggering $15 trillion a year.”  Presumably “these poorer markets” are people living on “less than $2 a day”.

Since you write in the field of development economics, I reasonably assumed you are an economist.  In any case, that is not a pejorative term.   If you tell me your preferred affiliation, I will be happy to use that in the future.

(Hammond): This depends, of course, on a different income cutoff for the BOP, which is an essentially arbitrary judgement, as we acknowledge—so your estimate of market size and mine are not inconsistent, as you imply, but simply reflect different income cut-offs. To imply differently is sloppy scholarship.

(Karnani): This does depend on the income cutoff, but it is not arbitrary.  Much of the research in development economics, and most developing country governments, uses a cutoff between $1 and $2 per day – this is based on World Bank research from 1990.  Prahalad in his book also uses $2 per day; I consistently use that cutoff also.  Your report the Next Four Billion does use a different cutoff.  But, I do not cite your market estimate from that report since I find the cutoff to be unreasonable.  I just use data from that report to calculate the BOP market using the traditional $2 cutoff.  I do not imply anything about the market estimate from this report.My calculations suggest that the BOP market is far smaller than Prahalad and other BOP proponents estimate. Their assumptions are problematic in many other ways as well (see sidebar “The Mirage at the Bottom of the Pyramid”).

(Hammond): To be fair, you should acknowledge the detailed critique of your earlier estimates that we published on nextbillion.net

(Karnani): I have not seen this detailed critique.  Would you please send me this link?  Since you had not earlier sent me this link, I certainly cannot be expected to cite a blog.  I have seen references to my research several times on nextbillion.net, but no detailed responses.I published a newspaper op ed article explicitly criticizing the market estimate from the Next Four Billion report.  I saw a blog post about this, and a statement about a forthcoming response, but not the response itself.

All the research cited in this paper defines poverty as per capita consumption of $1 or $2 per day, measured according to 1990 prices. The World Bank first proposed these definitions of poverty, and experts in development economics and public policy commonly use them.

(Hammond): We give quite a detailed argument for abandoning this definition, because of the extent of unmet needs up to even $8/day; if you want to disagree with our market size estimate, then you should acknowledge that we define poverty in different terms, as not just “absolute poverty”, and give our reasons. Otherwise you are inaccurately portraying our scholarship to make your arguments.

(Karnani): I did not find in the report a “detailed argument for abandoning this definition.”  Clearly your cutoff is much higher than used by most researchers in the development field.  Moreover, I saw no need to raise that issue in my article since I do not cite the market estimate from the Next Four Billion report.


. . . . .
Submitted by KPK on February 13, 2009 - 00:42.
A very interesting, if somewhat arcane debate. A question about the role of blogs in academic discourse: Is Prof. Karnani suggesting that blogs are not worthy of response by academics? Is the fact that blog participation is interactive and content unpredictable a barrier to acceptance in the academic world? I think this moderated debate is fabulous; I am interested in the dialog, even though my work does not involve me in the BOP world.
Submitted by Srikant Jakilinki on February 13, 2009 - 07:42.
Hmmm... it is all coming to semantics now. Ultimately, Hammond and Prahalad are retracting that their idea is more about 'Market-based Solutions to Poverty' rather than 'Marketing to the Poor' which are totally different things IMHO. To say that they meant the former and that the editors really screwed the concept to the latter through a titular change is quite appalling and sheepish. Almost as appalling as the 'Marketing to the Poor' idea is.
Am no economist, but I have to agree with Karnani that there is no real money to be made at the BoP without exploitation (bad quality), sociological (fair and lovely) and environmental (plastic sachets) tragedy of some sort. For example, when one correlates the price to the quantity of say, a shampoo sachet, it works out that the poor actually pay more money per-quantum of a product than others. Besides, marketing to the poor is easy. Put a film-star or latest fad sportster on the face of the product and things will take care of themselves. But still, as wisdom of the crowd indicates, there is potential (even if it is unethical) - by the sheer magnitude of numbers - in market-based solutions particularly when it comes to providing something that the poor have never had access to, like the sanitation example quoted here and the health care case-study of an eye hospital.
Submitted by Manuel Bueno on February 13, 2009 - 11:14.

Dear Srikant,

You argue that "there is no real money to be made at the BoP without exploitation (bad quality), sociological (fair and lovely) and environmental (plastic sachets) tragedy of some sort." I disagree with your opinion.

 

Truly, in this world of shades of grey it is difficult to say whether some products are unambiguously good or bad. However, I would argue that there are many examples which are, although not 100% good for every intervening market agent (the intermediary may lose money, male family members lose power versus female members, etc.), still very worthy of pursuing.

 

Let me give you a couple of examples:
- Mobile phone telephony: A favorite of mine. Mobile phones connect people and thus improve information access to the poor. This translates in myriad of economic opportunities. For more information see Robert Jensen's article "The Digital Provide" published at the quarterly Journal of Economics in August 2007 (=1...). One of the most important offshoots of such business model can be found in mobile phone financial services.
- Microfinance: As mentioned in my last post, more than 100 million people making less than 1 dollar a day having access to loans. People may argue about the exact figure, but I would still say that 90, 80, 70 million of borrowers (take the figure you prefer) are an astonishing success. (For more information: http://www.microcreditsummit.org/). You might as well say that some borrowers fall under the mercy of the lender. Nonetheless, as with mobile phones case, we are talking here about increasing the range of economic choices - not about their success. Anyone who takes a loan faces a risk (you, me, or the landless Indian peasant). If I default on a loan and I get into trouble, it not need be that the bank conned me (it may be, but it may be not). Increasing economic choices for the poor does not mean a "happily ever after story", it means that people can, for the first time ever, fight. Some may fail, but the crucial aspect is that now they can fight.

 

At the end of the day, you know, firms may collapse by trying to get into the BoP while others may make a fortune (and in this second group there are a bunch of firms already). Some customers/borrowers/local employees may make bad decisions which they will regret. Economic decisions are made in this risky world of ours. However, I believe that on average (beyond all these Fair and Lovely debates) BoP inhabitants are better off by increasing the range of economic choices than before, because now they can make a choice. And having the right to choose empowers like nothing else. This is why offering an increasing array of choices to the poor is ethical.

 

For example, would you say that democracy is a bad regime just because often we choose bad or corrupt rulers? Would you say that those who choose bad rulers should not be allowed to make choices unless they are properly "educated"? A citizen may make bad voting choices, but by the mere act of voting, she becomes empowered. Making a choice (in this case voting, but this same reasoning can be applied to the economic arena) pushes her into thinking of herself as someone who can and will take the reins of her own life. These ideas are elaborated in more detail in Amartya Sen's "Development as Freedom" (ef=pd_bbs_sr_1?ie=UTF8&s=books&qid=1234539039&sr=8-1...)

 

This is the crucial point for me. What is vital here is that thanks to many BoP businesses, many people for the first time in generations see a way out of starvation, out of the daily humiliations of being poor. By being able to make choices which were previously beyond their means, they become empowered and they will not budge. And you bet that when they start dreaming they will fight for their dreams until the very end. Poverty is not about money - unfortunately it is about much more. (For a closer explanation of what poverty is to me: https://www.msu.edu/~jdowell/135/JGParker.html)


Submitted by Srikant on February 13, 2009 - 16:13.
Dear Manuel,
My comment is not visible but your reply is. I dont know how and why and so, any reader would probably be confused by just reading a paragraph taken out from my jots. So, I will take this discussion back to my place. But just quickly...
As the subject indicates, I have no qualms with choice. It is good provided that people know how to choose, and neither coerced not cheated which is what I observe. Earlier, this was called exploitation but now, it is being touted as fortune at the BoP. I will expand on this in more detail at my blog.
Thanks for responding, Srikant
Submitted by Justin DeKoszmovszky on February 14, 2009 - 13:39.
Srikant, I am enjoying this lively debate but had to point out the paternalism of your comments (both of which I could see). I cringed as a I read "provided that people know how to choose". Is there a diploma I should have to allow me choice? How can I, like you, become qualified to judge who is and is not ready to choose? Please let me know soon because I am co-developing a BoP business that is offering shared toilet cleaning services in Nairobi slums and want to be sure our clients "know how to choose". Best, Justin
Submitted by rkrao on February 23, 2009 - 21:09.
Having followed these arguments for sometime,I wish to point out that while Karnani has framed his arguments in a polite language befitting an oriental scholar,the same cannot be said of Hammond. Market based solutions to poverty are only catering to those segments of the population who can afford the prices in the social marketing strategy;these strategies are also such that they make the clients or customers dependent on the service for the facility;such is the case of the drinking water facility described by Hammond .Why should the villagers keep paying for the water;is there no better way to meet their drinking water needs;there is;the WHO is promoting household water [HWTS] and storage as the best way of ensuring safe water at the point of use;teaching the mother in the household the importance of hand-washing and providing the house with a pot filter[a ceramic filter fitted in a pot] for an affordable less than Rs 100[$2] would be a stand-alone facility better than paying for daily needs of drinking water. Several American social marketing enterprises are hitting the Indian market to meet the demand of the rising incomes of the villages;a social marketing unit has put in the market a biomass-based stove in the price range of Rs.500-2800!it is selling to the middle class and upper middle class;65% of the population of lower middle class and BPL families cannot afford these stoves;there are a couple of LED based solar lighting units selling lighting at Rs.1000 to 2000 and yet others which require batteries charged at periodic intervals at some central facility; the poorest neither can afford them nor have the time;as against these there are some Indian units producing much cheaper stand-alone lanterns which serve the poor better.The market based approach to the poor has become marketing to the poor due to the dictates of business logic.Many Indian NGOs are also "falling" into this trap.A good way to serve the poorest is by providing low-cost locally repairable stand-alone facilities;we should not shift their indebtedness from the local money lender to the social marketing unit.

Post new comment

The content of this field is kept private and will not be shown publicly.
  • Basic HTML tags are accepted.
  • To ensure that you are human, your comment must first be previewed, then posted to the site. Please click "Preview" to see how your comment will look when posted.