Casas Bahia's Latest Deal: The $3600 Plasma TV

Submitted by Ethan Arpi on July 14, 2006 - 15:46.

On this blog, Casas Bahias, Brazil’s largest retailer, which has garnered its financial success by extending affordable credit to low income consumers, has been championed as a successful BOP business model. Strictly in terms of the bottom line, I agree. However, there is reason to believe that some of its business practices may actually harm the BOP. Case in point: Before this year’s World Cup, Casas Bahia made an offer that low-income consumers could not refuse: Buy one $3600 Philips plasma screen television and get a second one for just $.40. Of course there was one condition: Brazil must win the World Cup.

The deluge of buying that followed the promotion was simply phenomenal; in just seven days the retailer sold 2,000 plasma televisions, a quantity that, according to Michael Klein, the Director of Financial Relations, Casas Bahia normally sells in seven months.

For most Brazilians, the national team’s 1-0 loss to France was, well, a loss. And for low-income consumers who took the gamble and bought a plasma television, it was a double loss. But for Casas Bahia it was victory.

As we have tried to make clear many times on this site, engaging the BOP does not need to be a zero-sum game. That is, businesses that market their products to low-income consumers can turn a profit while actually improving lives. Unfortunately, it is also true that they can turn a profit by using the hopes of the BOP to sell exorbitantly expensive televisions.


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Submitted by Anonymous on March 2, 2007 - 13:03.
"And for low-income consumers who took the gamble and bought a plasma television, it was a double loss. " Those who buy plasma televisions are NOT low-income consumers. That's a serious distortion of reality, unless Brazil suddenly belongs to the wealthiest countries on the planet. Low income is the large proportion of the world's population living on less than $1 or $2 a day. Those living on less than $1 a day would need to save up for 10 years, without spending any money on anything else, to buy such a TV!
Submitted by Anonymous on March 2, 2007 - 14:09.
"And for low-income consumers who took the gamble and bought a plasma television, it was a double loss. " Those who buy plasma televisions are NOT low-income consumers. That's a serious distortion of reality, unless Brazil suddenly belongs to the wealthiest countries on the planet. Low income is the large proportion of the world's population living on less than $1 or $2 a day. Those living on less than $1 a day would need to save up for 10 years, without spending any money on anything else, to buy such a TV!
Submitted by Justin on March 13, 2008 - 15:15.
$3600 for a plasma TV ouch...thats a phat dig out of your pocket. Personal I would just rather stick with LCD TVs because they are a lot cheaper and also last longer.
Submitted by Anonymous on February 12, 2009 - 11:59.
This promotion took place on 2006, when the price of Plasma TV's was a lot higher. Now is sell under US$1000. By that time there was no LCD 42' commercialized on the market...at least in Brazil.

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