From rags to cashmere: The BOP success of Khan Bank Mongolia

After many years of operating deficits, loan losses, and a failed attempt at privatization, the government-owned Agricultural Bank of Mongolia (XAAН, or “Khan” Bank, in Mongolian) was placed in receivership in 1999. Today it is a thriving financial institution, posting the highest return on equity of any Mongolian bank in 2003. Serving the Mongolian masses is the bank’s core business strategy. Khan Bank now operates a network with 379 points of service throughout Mongolia, much greater than any of the other 16 banks operating in the country (and up from 269 when new management took office). One out of every 2 Mongolian households today is a client of Khan Bank. In March 2003 HS Securities of Japan bought Khan Bank from the Government of Mongolia for $6.85 million, and is continuing to expand its branch network and services. The bank’s CEO describes what it takes to successfully “bank the masses”.

Moderator: Matthew Gamser
Director, Organizational Learning, Development Alternatives Inc.

J. Peter Morrow
Chief Executive Officer, Khan Bank

Sukhbold Sandag
Branch Executive, Khan Bank

Achieving breakthroughs in the scale of microfinance:
Emerging lessons from an HP-led pilot in Uganda
Over the past two years, Hewlett-Packard and a group of seven leaders in the microfinance industry have been working to catalyze a breakthrough in the scale of microfinance. With funding from the US government, the team has developed, tested and is implementing a new technology solution in Uganda. The technology is being tested in three institutions, each of which has a different business model. This session focuses on the paradigm shifts that have occurred in thinking as a result of the collaboration.

Moderator: Janine Firpo
Director, Global Multisector Initiatives, Hewlett-Packard

James Dailey
Technical Project Manager, Grameen Technology Center

Roy Jacobowitz
Vice President, Accion International

Beth Porter
Vice President, Technical Operations, Freedom from Hunger