Article Review: "Scents & Sensibility" Reveals USAID's BoP Blind Spots

Submitted by Rob Katz on January 2, 2008 - 13:32.

Guest blogger Grace Augustine is a Research Associate with the William Davidson Institute in Ann Arbor, Michigan. Prior to joining WDI, she worked in strategy & operations consulting for Deloitte Consulting. Grace completed her undergraduate education at the University of Michigan where she obtained a degree in Organizational Studies with a focus on Business Responsibility.

By Grace Augustine

While completing Professor Ted London’s Strategies for the Base of the Pyramid class at Michigan’s Ross School of Business, an Atlantic Monthly article highlighting a BoP-as producer venture caught my eye. The organization was the Arghand Cooperative, an Afghanistan-based business that was co-created by former NPR correspondent Sarah Chayes and members of the Kandahar community.

The article, Scents & Sensibility, was published in the December 2007 issue of Atlantic Monthly.

The cooperative uses locally-grown herbs, fruits, and spices to make soaps, then sell them at boutiques in the U.S. Chayes has gone into what some would consider to be one of the most bleak areas on the planet, overcome frustrating roadblocks in dealing with development agencies, and has still been able to focus on what is right while providing a link between BoP producers and viable markets.

Afghanistan, considered by many to be barren, hopeless, poverty-stricken, and a breeding ground for drug lords and terrorists, seems like an unlikely location for a thriving business. But to Chayes, Kandahar pushed her into action, or in her own words, "Stop talking about it already—do something."

When Chayes arrived in Afghanistan in 2001, she did not bring a product or a business model; she went in with an open mind and a commitment to help. Through her blossoming friendships there, she discovered Afghanistan’s plethora of indigenous vegetation that was unique to the area and virtually unknown to the rest of the world. Co-creating with the Kandahari villagers, she leveraged their local knowledge of rare fruits and oils, while mutually creating value for the start-up enterprise and community.

The people with whom Chayes has partnered enjoy few alternatives. One of the few well-paying options is opium poppy farming, which pays about $25/day compared to the average $4-5/day for a conventional crop. In 2006, an estimated four hundred thousand acres of opium poppies were planted in Afghanistan, a 59% increase over the previous year. Afghanistan now supplies more than ninety-two per cent of the world’s opium.

Startled by this substantial increase, the U.S. government has funneled billions of dollars into an eradication strategy including complete crop and field destruction. For more information on the opium war in Afghanistan, see the New Yorker article The Taliban’s Opium War. This eradication strategy has frustrated Afghanis who are desperate to provide for their families, and there has been little to show for it except a more extremist anti-American ideology brewing in the country’s mountainous region.

While seeking funding for the Arghand Cooperative, Chayes approached the USAID Alternative Livelihoods Program (ALP). The ALP was established to support economic activity that would give Afghans secure alternatives to opium farming.  However, Chayes quickly discovered what many entrepreneurs in the developing world eventually come to realize – that it is much more efficient to raise startup capital through the private donor world than through sluggish and bureaucratic development organizations. To quote her directly, "the Alternative Livelihoods Program exemplifies the disturbing evolution of the international development industry."

This criticism echoes many before it, but still strikes me as extremely disheartening, since programs such as the ALP should be actively seeking domestically-rooted sustainable market-based ventures such as the Arghand Cooperative. After two frustrating years of attempting to get funding from the ALP, and despite receiving one contract along the way, Chayes has frustratingly withdrawn all of her proposals to the organization and has determined to survive on patient private capital and revenue from the fledgling business.

The message of hope that comes from this story is that despite her challenges with the ALP, Chayes has still managed to tap into the growing pool of private funding that has become available for BoP ventures. She has successfully launched a truly market-based alternative for this desperate region. According to Stu Hart, the Samuel C. Johnson Chair in Sustainable Global Enterprise at Cornell University’s Johnson School of Management, the stability provided by these types of enterprises may prove to be a weapon in the clichéd "war against terror." Hart says that "terrorism is a symptom: the underlying problem is unsustainable development."

Hart’s unique BoP-as a terrorism deterrent hypothesis has been turning heads at the U.S. Army War College and the National Intelligence Council. In the words of General Charles F. Wald, Deputy Commander, U.S. European Command, "The tools of businesses are often better suited to diminishing the causes of terrorism and influencing the democratization of key regions by providing investment and employment that lead to long-term improvement in quality of life."  Afghanistan, with its decades of occupation and extremist faction rule, could be the ideal place for these types of solutions.

I praise Chayes and others like her who are listening to the BoP, truly focusing on what is right, and co-creating mutually-beneficial enterprises that result in lasting opportunities.  Unfortunately, many development agencies, despite their best intentions, have been unable to provide for Chayes and others like her.  Hopefully, the Atlantic Monthly article and others like it will catalyze some change within the development establishment.

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Submitted by Anonymous on January 3, 2008 - 11:16.
Kudoos for drawing our attention to a glaring glitch in the USAID programs. What a creative method to combat terrorism, with soap, not guns. S.A.
Submitted by Henry Wilson on January 6, 2008 - 10:00.
I agree that eradication policy does nothing to stop the actual problem (US drug demand), mostly serves to reinforce anti-americanism, and does not help to create an alternate livelyhood. We need more like Chayes and we really do need USAID to play a role here.
Submitted by Liz Wald on January 23, 2008 - 10:40.
It was with keen interest that I read the Atlantic Monthly article “Scents & Sensibility” published in December 2007. Being a fellow importer--with the mission of providing economic opportunity to artisans in developing countries--it was great to read of the efforts of the author, Sarah Chayes, to give Afghan men and women viable employment opportunities creating handmade soaps from local materials. In addition to being relevant to my work, the article itself was an entertaining account of one woman’s passion to “scour this harried land for its (licit) bounties and turn them into beauty products.” A theme throughout the piece was the difficulty in working with the local consulting firm that administers USAID’s alternative income generation. While I can appreciate the frustration in dealing with a bureaucracy like USAID (or in this case the consulting firm managing its contract), something else tugged at me when reading this article. Namely, that when it comes to companies trying to do “good,” as well as do well financially, people often assume that an unsophisticated business approach is acceptable. There is no doubt in my mind that Ms. Chayes works very hard and that motivations are certainly commendable. I'm also confident that the consulting firm could likely have made things a lot clearer and helped her through the process in a less convoluted way. However, if we had been reading an article about a traditional company looking for investment dollars and the future CEO said the following: “And with zero experience, I was going to try to create a product for which conventional wisdom said the market was saturated. To launch this venture, I had $25,000 from a private foundation in Chicago, and a single collaborator back in the United States—a 16-year-old high-school student from outside Boston...,” no one would be outraged when a potential investor said, put a business plan together and then went on to ask for more numbers. Again, I commend Ms. Chayes for her perseverance in the face of many difficult hurdles. My point is not so much aimed at this particular instance, rather I believe that fair trade, environmental or otherwise mission-based companies need to start acting more like businesses and less like nonprofits if they are going to be taken seriously by investors or customers. The world needs more people like Sarah Chayes, but it also needs “traditional” business people to partner with her to build sustainable organizations that deliver on their missions as well as their bottom lines. This is the combination that will lead to real, lasting change.

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